Delivery Information

1. Shipping Cost: Shipping costs for orders from KAYASTONE Worktops are calculated on a weight basis. You will be informed of the shipping cost for your specific order at the checkout stage after you have selected the items you wish to purchase.

2. Delivery Issues: Should you encounter any issues with delivery, we are here to help. Please contact us via email at or call our customer service.

3. Shipping Time: The shipping time for our products typically ranges between 2-4 weeks from the date of order confirmation. Please note that this is an estimated timeframe and may vary based on product availability and your location.

4. Variable Shipping: Shipping times, processes, and costs may vary depending on the delivery location. In certain instances, if the delivery process is deemed unfeasible due to location constraints, we reserve the right to cancel the shipment. In such cases, we will contact you directly to discuss alternative solutions.

5. Contact for Changes: We understand that circumstances may change. If you need to discuss any aspect of your shipping or delivery, please reach out to us. We will also proactively contact you if there are any changes or updates regarding your order's shipping status.

6. Additional Information: For any additional questions or concerns regarding our shipping policy or if you require more information, please do not hesitate to get in touch with us at